Shipping


Christmas 2021

All orders placed after 1pm on Wednesday 22nd December will be processed when we return on the 3rd January 2022. Please contact us if this is a problem and we will be happy to issue a refund.

Royal Mail advise the latest recommended dates for shipping in time for Christmas as follows:

International (Standard and Tracked):

  • Mon 6th Dec – Australia, New Zealand, Italy, Portugal & Greece.
  • Wed 8th Dec – Asia, Far & Middle East.
  • Fri 10th Dec – Sweden, Eastern Europe & Turkey.
  • Mon 13th Dec – USA, Canada, Finland & Poland.
  • Thu 16 Dec – Mainland Europe (excluding any above).

UK

  • Tue 21 Dec – Royal Mail 24 / 1st Class.

    Shipping

    All prints are sold unframed, wrapped with the greatest care and shipped worldwide in a rigid board-backed mailer or a super thick cardboard mailing tube, depending on the size.

    UK

    • All orders shipped via Royal Mail 24.
    • Delivery aim is 1-3 working days once your order has left our studio.

    Europe

    • All orders shipped from the UK via Royal Mail International Tracked.
    • Delivery aim is 3-5 working days once your order has left our studio.

    Rest of World

    • All orders shipped from the UK via Royal Mail International Tracked.
    • Delivery aim is 5-10 working days once your order has left our studio.

    Please note that whilst we endeavour to ensure that you receive your order as fast as possible, occasionally items can be delayed during transit. Although delays are out of our control, we will do all we can to help.

    Please check you give the correct shipping address upon ordering, as we can not be held responsible should deliveries go missing due to an incorrect or incomplete address.

    Orders sent to non-EU countries may incur local duties and taxes. These are not included in your order and will need to be paid by you locally upon receipt. Please contact your local customs office if you need further information before placing your order. Any charges incurred in the return of products due to duty not being paid will be deducted from the final return refund.


    Packaging

    All prints are sold unframed, wrapped with the greatest care and shipped worldwide in a rigid board-backed mailer or a super thick cardboard mailing tube, depending on the size.


    Damages

    We want you to be completely satisfied with your purchase and we ensure all our products are quality checked before posting. In the unlikely event that any damage should occur during transit, please notify us within 7 days. Damaged goods will be replaced as soon as possible. Photographic evidence will be requested.


    Returns

    Non-personalised items can be returned or exchanged in their original packaging and condition within 14 days of receipt.

    All returned items must be sent back to us unused and in their original condition/packaging. We reserve the right to refuse an exchange or refund if items are non-saleable. Please note, if 14 days have expired then unfortunately, we are unable to accept your return. You are responsible for return shipping costs. If you would like to return your purchase, please get in touch so that we can provide you with the correct returns address.