Shipping
We ship worldwide.
Art Prints & Frames
We've partnered with the best fine art print labs dotted across the world, to bring you museum-quality art more efficiently and sustainably.
Art prints and frames ship from our printing labs in the UK, Netherlands, USA and Australia. Your order will be printed and shipped as close to you as possible. This not only reduces the delivery time and costs for you, but we also reduce our carbon footprint.
UK
- Ship from the UK via Royal Mail.
- Production: 2-3 working days.
- Delivery aim: 2-3 working days.
- Tracking information will be emailed to you on dispatch.
Europe
- Ship from the Netherlands.
- Production: 2-3 working days.
- Delivery aim: 2-3 working days.
- Tracking information will be emailed to you on dispatch.
USA & Canada
- Ship from the USA.
- Production: 2-3 working days.
- USA delivery aim: 2-3 working days.
- Canada delivery aim: 5-7 working days.
- Tracking information will be emailed to you on dispatch.
Australia & New Zealand
- Ship from Australia.
- Production: 2-3 working days.
- Australia delivery aim: 2-4 working days.
- New Zealand delivery aim: 3-5 working days.
- Tracking information will be emailed to you on dispatch.
Rest of World
- The print lab closest to your shipping address will fulfil your order.
- Production: 2-3 working days.
- Delivery aim: 6-15 working days.
- Tracking information will be emailed to you on dispatch.
Please note that whilst we endeavour to ensure that you receive your order as fast as possible, occasionally items can be delayed during transit. Although delays are out of our control, we will do all we can to help.
Please check you give the correct shipping address upon ordering, as we can not be held responsible should deliveries go missing due to an incorrect or incomplete address.
Customs & Import Taxes
There will be no additional import, custom or delivery fees on art print shipments within the UK, EU, USA and Australia. For all other destinations it is pretty unlikely, but as with many international imports, you may be required to pay local duties or fees on the arrival of our order. Please note, we unfortunately can not advise on this, nor can we accept responsibility for these costs. Please contact your local customs office if you need further information before placing your order.
Packaging
Art prints are quality checked and wrapped with the greatest care.
Unframed prints sized A4 or smaller are packaged in a rigid board-backed mailer; all other sizes are shipped in a super thick cardboard tube with recycled plastic ends.
Framed prints are shipped in rigid, double-walled corrugated cardboard boxes ensuring maximum protection.
Greeting Cards
Greeting cards ship from our UK studio using Royal Mail.
UK delivery is 1st Class (1-3 working days).
International greeting card orders are shipped standard untracked to keep the price competitive.
Europe: 3-5 working days.
Rest of the World: 5-10 working days.
A tracking upgrade is available at the checkout.
Damages
We want you to be completely happy with your purchase and we ensure all our products are quality checked before posting. Mistakes can happen, so in the unlikely event that any damage should occur during transit or something isn't quite right with your order when you receive it, please contact us within 7 days. Damaged/incorrect goods will be replaced as soon as possible. Photographic evidence will be requested.
Returns
Non-personalised items can be returned or exchanged in their original packaging and condition within 14 days of receipt.
All returned items must be sent back to us unused and in their original condition/packaging. We reserve the right to refuse an exchange or refund if items are non-saleable. Please note, if 14 days have expired then unfortunately, we are unable to accept your return. You are responsible for return shipping costs. If you would like to return your purchase, please get in touch so that we can provide you with the correct returns address.